Privacy Policy
This Privacy Policy for Monochrome Works ("we", "us", or "our") explains how and why we may collect, store, use, and share ("process") your information when you use our website services, such as when you:
- visit monochrome-works.com or any page that links to this Privacy Policy
- contact us through our contact page or by direct email
- interact with our cookie consent settings and website functionality
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you have any questions, contact us at contact@monochrome-works.com.
SUMMARY OF KEY POINTS
This summary highlights the key points from our Privacy Policy. You can find more detail by reading the sections below.
- What information do we collect? We collect information you provide directly to us, as well as limited technical information from your browser and device.
- Do we process sensitive personal data? We do not intentionally request or process special-category sensitive personal data through our public website.
- Do we use cookies and analytics? Yes. We use functional browser storage and load Google Analytics only after you accept cookie preferences.
- Do we sell personal information? No. We do not sell personal information.
- What rights do you have? If you are in the EU/EEA or UK, you may have rights such as access, correction, deletion, restriction, objection, portability, and the right to complain.
- How can you exercise your rights? Email us at contact@monochrome-works.com and we will review and respond in line with applicable law.
TABLE OF CONTENTS
- 1. WHAT INFORMATION DO WE COLLECT?
- 2. HOW DO WE PROCESS YOUR INFORMATION?
- 3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- 4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- 5. HOW LONG DO WE KEEP YOUR INFORMATION?
- 6. HOW DO WE KEEP YOUR INFORMATION SAFE?
- 7. DO WE COLLECT INFORMATION FROM MINORS?
- 8. WHAT ARE YOUR PRIVACY RIGHTS?
- 9. CONTROLS FOR DO-NOT-TRACK FEATURES
- 10. DO RESIDENTS IN THE EU/EEA OR UK HAVE SPECIFIC PRIVACY RIGHTS?
- 11. DO WE MAKE UPDATES TO THIS NOTICE?
- 12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- 13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us voluntarily.
We may collect personal information when you contact us by form or email or otherwise communicate with us. Depending on your interaction, this may include:
- name
- email address
- company name and job title, if provided
- message content and the details of your inquiry
Please provide accurate information and let us know if your information needs correction.
Automatically collected information
In Short: Some technical information is collected automatically when you use our website.
We may collect limited technical data such as IP address, browser type, device type, language, referring page, and visited pages. This data helps us secure, maintain, and improve our website.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to operate our website, respond to inquiries, improve the user experience, and comply with legal obligations.
We may process personal data to:
- respond to contact inquiries
- maintain communication records for follow-up and service quality
- protect the website and prevent misuse or unauthorized access
- measure general website traffic and usage trends where analytics consent has been given
- comply with legal, regulatory, and compliance obligations
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We share personal information only in limited situations necessary for operation, security, or legal compliance.
We may share data with:
- hosting, infrastructure, and technical service providers supporting our website
- analytics providers, only where consent is given
- advisers or authorities where required by applicable law or legal process
We do not sell personal information and we do not use your data for third-party advertising sales.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: Yes. We use functional storage and consent-based analytics cookies.
Our website uses a cookie preference banner. You can accept or reject analytics cookies. If accepted, Google Analytics may be loaded to help us understand aggregated website usage. If rejected, analytics should remain disabled.
- Consent storage: a local storage key records your cookie preference.
- Functional/session usage: technical session handling may be used for secure admin access.
- Analytics: Google Analytics is loaded only after consent and is configured with IP anonymization.
You can reopen cookie settings at any time using cookie preference controls where available.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep personal information only as long as needed for the purposes in this policy, unless a longer period is required by law.
Contact communications are retained for as long as reasonably necessary to respond, follow up, document business communications, or comply with legal obligations. When no longer needed, we delete or anonymize data where feasible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We apply reasonable technical and organizational measures to protect personal data.
We use security controls appropriate to a small company website environment, including secure access controls and operational safeguards. However, no internet transmission or storage system is guaranteed to be fully secure, and we cannot guarantee absolute security.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect personal information from children under 16.
Our website and services are not directed to children under 16. If you believe a child has provided personal data to us, contact contact@monochrome-works.com and we will take appropriate action.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have rights over your personal data.
You may request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where processing is based on consent. Some rights may be limited by law.
To exercise rights, email contact@monochrome-works.com. We may request information necessary to verify your identity before fulfilling a request.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Some browsers provide a Do-Not-Track (DNT) signal. Because there is no consistent industry standard for DNT at this time, our website does not currently respond to DNT signals in a uniform way.
10. DO RESIDENTS IN THE EU/EEA OR UK HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes. If you are in the EU/EEA or UK, you may have specific rights under data protection laws such as GDPR or UK GDPR.
Where applicable, you may have the right to:
- request access to your personal data
- request rectification of inaccurate data
- request erasure of personal data
- request restriction of processing
- object to certain processing activities
- request data portability
- withdraw consent where consent is the legal basis
- lodge a complaint with your local supervisory authority
We review requests case by case and respond within legally required timelines.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes. We may update this policy to reflect legal, operational, or technical changes.
When we update this Privacy Policy, we revise the "Last updated" date at the top of this page.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this Privacy Policy, contact:
Monochrome Works
contact@monochrome-works.com
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
To submit a privacy request, email contact@monochrome-works.com with sufficient detail about your request (for example, access, correction, deletion, restriction, objection, or portability). We may need to verify your identity before we act on your request.
You may also request details about how we process your data and ask us to limit or stop certain processing where permitted by law.